Contact
How can we help?
Questions about AltitudeHR, pricing, security or your account? Write to us – a real person reads and replies.
- Reply within one business day
- In English or Swedish
- A personal reply – never an auto-response
What happens next
- 1You send your message here or by email.
- 2The right person reads it – sales, support or security.
- 3You get a personal reply within one business day.
AltitudeHR
Contact
Reply within one business day
Or take the fastest route
Many questions already have an answer – or are solved fastest with a walkthrough of your own.
Book a demo
30 minutes, tailored to your organisation and size.
Book a demoTry it yourself
Full access for 14 days. No credit card and no lock-in.
Start freeSecurity & data protection
Encryption, permissions, the DPA and how to report a vulnerability.
Read about securityPricing
Fixed prices per employee per month – no hidden fees.
See pricing
01How quickly will I hear back?
We reply to every message within one business day, often the same day.
02Do I have to talk to sales to get started?
No. You can apply for a 14-day free trial without a credit card – we create the account and email your login details, without you having to talk to a sales rep. If you prefer a walkthrough, book a demo.
03I am already a customer – how do I get help?
Choose Support in the form and write from the email address linked to your account, so we can find your organisation straight away.
04Can we get a data processing agreement (DPA)?
Yes. Our data processing agreement is published and applies to all customers. For data protection questions or your own copy, choose Security & GDPR in the form.
05How do I report a security issue?
Email hello@altitudehr.se with the subject SECURITY. We acknowledge within two business days and keep you informed until the issue is resolved. Read the full policy on our security page.